Design can be aesthetically pleasing and usable, allowing the user to easily do what they want to do. Although a beautiful User Experience has more to do with usability than it does with the visual appeal of the screens, good user experiences don't have to be ugly. Luckily, we specialize in Usable designs that are also attractive.
Three tests evaluate how well the UX supports your intended user experience.
We scientifically define the particular USER(S), their TASK(S) and ENVIRONMENT of use. Then we evaluate how well the user experience supports the USER to "do what he wants to do". Then we identify opportunities where the experience can be redesigned to provide the best experience.
After the user experience is redesigned, users are recruited to test the prototype. A Think-Aloud procedure lets the Usability Engineer know what the user is thinking. Most effective usability tests are iterative, tweaking the design and retesting the experience to make sure that the redesign created the desired effect.
There are times when you just need to verify that your product functions well and is safe. We can test it to identify failing criteria. UL pre-certification testing is popular with consumer products. We can help craft the user experience to pass the first time around or to meet a particular criteria that you identify.